Online withdrawal function

Withdrawal Policy

Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed professional activity.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

For contracts for the purchase of goods, the withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, take possession of the goods.

If you have ordered several goods as part of a single order and these are delivered separately, the withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, take possession of the last item.

If goods are delivered in several partial shipments or pieces, the withdrawal period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, take possession of the last partial shipment or the last piece.

For contracts concerning digital content that is not supplied on a tangible medium, as well as for service contracts, the withdrawal period is fourteen days from the day on which the contract is concluded.

To exercise your right of withdrawal, you must inform us at

BioSign GmbH
Brunnenstr. 21
85570 Ottenhofen
Germany
Telephone: +49 8121 923894
Email: info@biosign.de

by means of a clear statement, for example a letter sent by post or an email, of your decision to withdraw from this contract.

You may use the model withdrawal form provided below for this purpose, but this is not mandatory.

You may also exercise your right of withdrawal online using the withdrawal function labelled “Withdraw from Contract” in the footer of our website and online shop. If you use this online function, we will promptly send you an acknowledgement of receipt on a durable medium, for example by email, containing information about the content of your withdrawal declaration as well as the date and time at which it was received.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including the costs of delivery – with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us – without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract.

We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you incur any fees as a result of such reimbursement.

In the case of contracts for goods, we may withhold reimbursement until we have received the goods back or until you have supplied evidence that you have returned the goods, whichever occurs first.

You must return or hand over the goods to

BioSign GmbH
Brunnenstr. 21
85570 Ottenhofen
Germany

without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract.

The deadline is met if you send back the goods before the fourteen-day period has expired.

You bear the direct cost of returning goods which, due to their nature, can normally be returned by post.

We bear the direct cost of returning goods which, due to their nature, cannot normally be returned by post (freight goods).

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

If you withdraw from a contract for digital content that was not supplied on a tangible medium, the payments made for the withdrawn contract will be reimbursed. Once the withdrawal takes effect, you are no longer entitled to continue using, or to make available to third parties, the digital content or digital products supplied under the withdrawn contract.

If you have expressly requested that we begin providing a paid service before the withdrawal period has expired, you must pay us a reasonable amount in the event of withdrawal. This amount corresponds to the proportion of the services already provided up to the time at which you inform us of the exercise of your right of withdrawal, compared with the full scope of the services provided for under the contract.

Exclusion or Early Expiry of the Right of Withdrawal

In the case of a contract for the provision of a paid service, the right of withdrawal expires upon full performance of the service if, before performance begins, you have expressly agreed that we may begin providing the service before expiry of the withdrawal period and, at the same time, acknowledged that your right of withdrawal will expire once we have fully performed the contract.

For digital content that is not supplied on a tangible medium, we do not make use of the statutory option for the right of withdrawal to expire early once supply begins. The right of withdrawal may therefore still be exercised within the statutory fourteen-day withdrawal period even if supply of the digital content has already begun.

Linked Financing Transactions

If you validly withdraw from this contract and the contract is linked to a credit agreement, you are also no longer bound by your declaration of intent to enter into the linked credit agreement.

A contract and a credit agreement are linked in particular where the credit serves wholly or partly to finance the contract and both agreements form an economic unit. An economic unit may exist in particular where we provide the financing ourselves or where a third-party lender makes use of our involvement in the preparation or conclusion of the credit agreement.

Claims for interest and costs arising from the unwinding of the linked credit agreement are excluded in the event of a valid withdrawal from the financed contract.

If the credit has already been paid to us at the time the withdrawal becomes effective, the lender assumes our rights and obligations arising from the financed contract in relation to you with regard to the legal consequences of the withdrawal.

Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and return it to us.)

To:
BioSign GmbH
Brunnenstr. 21
85570 Ottenhofen
Germany
Email: info@biosign.de

I/We () hereby give notice that I/We () withdraw from my/our () contract for the purchase of the following goods () / the supply of the following digital content () / the provision of the following service ():

Ordered on () / received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s)
(only if this form is submitted on paper):

Date:

(*) Delete as appropriate.